/* ========================================= */
/* CHATBOT - ASSISTENTE */
/* ========================================= */

:root {
  --chatbot-red: #D2010D;
  --chatbot-red-dark: #AF0011;
  --chatbot-white: #ffffff;
  --chatbot-gray: #f7f7f7;
  --chatbot-gray-dark: #666666;
  --chatbot-gray-light: #efeeed;
  --chatbot-blue: #4A90E2;
  --chatbot-green: #1cb111;
  --chatbot-black: #000000;
  --chatbot-black-form: #6c757d;
}

/* Botão Flutuante */
.chatbot-button {
  position: fixed;
  bottom: 2rem;
  right: 1.5rem;
  width: 6rem;
  height: 6rem;
  /* background: var(--chatbot-red); */
  background: #ffbe00;
  border-radius: 50%;
  box-shadow: 0 4px 20px rgba(210, 1, 13, 0.4);
  cursor: pointer;
  z-index: 999999999;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.3s ease;
  border: none;
  padding: 0;
}

/* Ajusta posição do botão quando o back-to-top aparece */
body.scrolled .chatbot-button {
  bottom: 9rem!important;
}

@media (max-width: 991px) {
  body.scrolled .chatbot-button {
    bottom: 9.7rem!important;
  }
}

.chatbot-button:hover {
  /* background: var(--chatbot-red-dark);
  background: #ffbe00; */
  transform: scale(1.1);
  box-shadow: 0 6px 25px rgba(210, 1, 13, 0.6);
}

.chatbot-button:active {
  transform: scale(0.95);
}

.chatbot-button i {
  font-size: 2.5rem;
  color: var(--chatbot-white);
}

.chatbot-button .chatbot-close-icon {
  display: none;
}

.chatbot-button.active .chatbot-close-icon {
  display: block;
}

.chatbot-button.active .chatbot-chat-icon {
  display: none;
}

/* Esconde o botão flutuante quando o chat está aberto */
.chatbot-widget.active ~ .chatbot-button {
  display: none !important;
}

@media (max-width: 991px) {
  .chatbot-button {
    width: 60px;
    height: 60px;
    bottom: 1.5rem;
    right: 10px;
  }

  .chatbot-button i {
    font-size: 2.2rem;
  }
}

/* Widget do Chat */
.chatbot-widget {
  position: fixed;
  bottom: 10rem;
  right: 2rem;
  width: 38rem;
  max-width: calc(100vw - 4rem);
  height: 60rem;
  max-height: calc(100vh - 12rem);
  background: var(--chatbot-white);
  border-radius: 1.5rem;
  box-shadow: 0 8px 40px rgba(0, 0, 0, 0.2);
  z-index: 9999;
  display: none;
  flex-direction: column;
  overflow: hidden;
  /* font-family: "Amfibia", Arial, sans-serif; */
}

.chatbot-widget.active {
  display: flex;
  animation: chatbotSlideIn 0.3s ease-out;
}

.chatbot-widget.active .chatbot-form.active {
  overflow-y: auto;
}

.chatbot-widget.active {
  display: flex;
  animation: chatbotSlideIn 0.3s ease-out;
}

@keyframes chatbotSlideIn {
  from {
    opacity: 0;
    transform: translateY(2rem) scale(0.95);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

@media (max-width: 991px) {
  .chatbot-widget {
    bottom: 9rem;
    right: 1.5rem;
    width: calc(100vw - 3rem);
    height: calc(100vh - 11rem);
    max-height: calc(100vh - 11rem);
  }
}

/* Header do Chat */
.chatbot-header {
  background: var(--chatbot-red);
  padding: 1.5rem 2rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
  color: var(--chatbot-white);
  border-radius: 1.5rem 1.5rem 0 0;
}

.chatbot-header-left {
  display: flex;
  align-items: center;
  gap: 1rem;
}

.chatbot-header-icon {
  width: 2.5rem;
  height: 2.5rem;
  display: flex;
  align-items: center;
  justify-content: center;
  background: rgba(255, 255, 255, 0.2);
  border-radius: 50%;
}

.chatbot-header-icon i {
  font-size: 1.4rem;
  color: var(--chatbot-white);
}

.chatbot-header-info h3 {
  font-size: 1.6rem;
  font-weight: 700;
  margin: 0;
  line-height: 1.2;
  color: var(--chatbot-white);
}

.chatbot-header-info p {
  font-size: 1.2rem;
  margin: 0;
  opacity: 0.9;
  line-height: 1.2;
  color: var(--chatbot-white);
}

.chatbot-header-right {
  display: flex;
  align-items: center;
  gap: 1rem;
}

.chatbot-header-btn {
  background: transparent;
  border: none;
  color: var(--chatbot-white) !important;
  font-size: 1.8rem;
  cursor: pointer;
  padding: 0.5rem;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: opacity 0.2s;
}

.chatbot-header-btn i {
  color: var(--chatbot-white) !important;
}

.chatbot-header-btn:hover {
  opacity: 0.7;
  transform: rotate(90deg);
  transition: all 0.3s ease;
}

/* Barra de Busca */
.chatbot-search {
  padding: 1.5rem 2rem;
  background: var(--chatbot-white);
  border-bottom: 1px solid var(--chatbot-gray-light);
}

.chatbot-search-wrapper {
  position: relative;
  display: flex;
  align-items: center;
}

.chatbot-search-input {
  width: 100%;
  padding: 1rem 1.5rem;
  padding-right: 8rem;
  border: 1px solid var(--chatbot-gray-light);
  border-radius: 2.5rem;
  font-size: 1.3rem;
  /* font-family: "Amfibia", Arial, sans-serif; */
  background: rgba(210, 1, 13, 0.05);
  color: var(--chatbot-black);
  transition: all 0.3s;
}

.chatbot-search-input:focus {
  outline: none;
  border-color: var(--chatbot-red);
  background: var(--chatbot-white);
}

.chatbot-search-input::placeholder {
  color: var(--chatbot-gray-dark) !important;
  opacity: 1 !important;
}

.chatbot-search-send {
  position: absolute;
  right: 4rem;
  background: var(--chatbot-red);
  border: none;
  color: var(--chatbot-white);
  font-size: 1.2rem;
  cursor: pointer;
  padding: 0.5rem;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.2s;
  border-radius: 50%;
  width: 2.5rem;
  height: 2.5rem;
  opacity: 1;
  z-index: 1;
}

.chatbot-search-send:hover {
  background: var(--chatbot-red-dark);
  transform: scale(1.1);
}

.chatbot-search-send:active {
  transform: scale(0.9);
}

.chatbot-search-send:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.chatbot-search-send i {
  color: var(--chatbot-white) !important;
}

.chatbot-search-clear {
  position: absolute;
  right: 1rem;
  background: transparent;
  border: none;
  color: var(--chatbot-gray-dark);
  font-size: 1.2rem;
  cursor: pointer;
  padding: 0.5rem;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.2s;
  border-radius: 50%;
  width: 2.5rem;
  height: 2.5rem;
  opacity: 0.6;
  z-index: 2;
}

.chatbot-search-clear:hover {
  color: var(--chatbot-red);
  opacity: 1;
  background: rgba(210, 1, 13, 0.1);
}

.chatbot-search-clear:active {
  transform: scale(0.9);
}

.chatbot-search-input::-webkit-input-placeholder {
  color: var(--chatbot-gray-dark) !important;
  opacity: 1 !important;
}

.chatbot-search-input:-ms-input-placeholder {
  color: var(--chatbot-gray-dark) !important;
  opacity: 1 !important;
}

.chatbot-search-input::-ms-input-placeholder {
  color: var(--chatbot-gray-dark) !important;
  opacity: 1 !important;
}

/* Área de Mensagens */
.chatbot-messages {
  flex: 1;
  overflow-y: auto;
  padding: 2rem;
  background: var(--chatbot-white);
  display: flex;
  flex-direction: column;
  gap: 1.5rem;
}

.chatbot-messages::-webkit-scrollbar {
  width: 0.6rem;
}

.chatbot-messages::-webkit-scrollbar-track {
  background: var(--chatbot-gray);
}

.chatbot-messages::-webkit-scrollbar-thumb {
  background: var(--chatbot-gray-dark);
  border-radius: 0.3rem;
}

.chatbot-messages::-webkit-scrollbar-thumb:hover {
  background: var(--chatbot-black);
}

/* Mensagem do Bot */
.chatbot-message-bot {
  display: flex;
  align-items: flex-start;
  gap: 1rem;
  max-width: 85%;
}

.chatbot-message-bot-icon {
  width: 3rem;
  height: 3rem;
  min-width: 3rem;
  background: var(--chatbot-gray);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.chatbot-message-bot-icon i {
  font-size: 1.6rem;
  color: var(--chatbot-gray-dark);
}

.chatbot-message-bot-content {
  background: var(--chatbot-gray);
  padding: 1.2rem 1.5rem;
  border-radius: 1.5rem 1.5rem 1.5rem 0;
  font-size: 1.3rem;
  line-height: 1.5;
  color: var(--chatbot-black);
}

/* Mensagem do Usuário */
.chatbot-message-user {
  display: flex;
  align-items: flex-start;
  gap: 1rem;
  max-width: 85%;
  margin-left: auto;
  flex-direction: row-reverse;
}

.chatbot-message-user-icon {
  width: 3rem;
  height: 3rem;
  min-width: 3rem;
  background: var(--chatbot-gray);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.chatbot-message-user-icon i {
  font-size: 1.4rem;
  color: var(--chatbot-gray-dark);
}

.chatbot-message-user-content {
  background: var(--chatbot-red);
  color: var(--chatbot-white);
  padding: 1.2rem 1.5rem;
  border-radius: 1.5rem 1.5rem 0 1.5rem;
  font-size: 1.3rem;
  line-height: 1.5;
}

/* Dúvidas Frequentes */
.chatbot-faq {
  margin-top: 1rem;
}

.chatbot-faq-title {
  font-size: 1.4rem;
  font-weight: 700;
  color: var(--chatbot-black);
  margin-bottom: 1rem;
}

.chatbot-faq-item {
  background: var(--chatbot-red);
  color: var(--chatbot-white);
  padding: 1.2rem 1.5rem;
  border-radius: 1.5rem;
  margin-bottom: 0rem;
  cursor: pointer;
  transition: all 0.3s;
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 1.3rem;
  border: none;
  width: 100%;
  text-align: left;
  position: relative;
}

.chatbot-faq-item:hover {
  background: var(--chatbot-red-dark);
  transform: translateX(0.5rem);
}

.chatbot-faq-item i {
  font-size: 1.2rem;
  opacity: 0.8;
  transition: transform 0.3s ease;
}

.chatbot-faq-item.active {
  background: var(--chatbot-red-dark);
  border-radius: 1.5rem 1.5rem 0 0;
}

.chatbot-faq-item.active i {
  transform: rotate(180deg);
}

.chatbot-faq-wrapper {
  margin-bottom: 1rem;
}

.chatbot-faq-answer {
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.3s ease-out, padding 0.3s ease-out;
  background: rgba(255, 255, 255, 0.1);
  border-radius: 0 0 1.5rem 1.5rem;
  padding: 0 1.5rem;
  margin-bottom: 1rem;
}

.chatbot-faq-answer.active {
  max-height: 500px;
  padding: 1.2rem 1.5rem;
}

.chatbot-faq-answer-content {
  color: var(--chatbot-black);
  font-size: 1.3rem;
  line-height: 1.5;
}

/* Card de Contato SAC */
.chatbot-sac-card {
  background: var(--chatbot-white);
  padding: 1.5rem;
  border-radius: 1rem;
  margin-top: 1rem;
  border: 1px solid var(--chatbot-gray-light);
  display: none !important; /* Não exibir card de contato SAC */
}

.chatbot-sac-card-header {
  display: flex;
  align-items: center;
  gap: 1rem;
  margin-bottom: 1rem;
}

.chatbot-sac-card-icon {
  width: 3rem;
  height: 3rem;
  background: transparent;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.chatbot-sac-card-icon i {
  font-size: 1.6rem;
  color: var(--chatbot-white) !important;
}

.chatbot-sac-card-title {
  font-size: 1.4rem;
  font-weight: 700;
  color: var(--chatbot-black);
  margin: 0;
}

.chatbot-sac-card-text {
  font-size: 1.2rem;
  color: var(--chatbot-gray-dark);
  margin-bottom: 1.5rem;
}

.chatbot-sac-button {
  width: 100%;
  background: var(--chatbot-red);
  color: var(--chatbot-white);
  border: none;
  padding: 1.2rem;
  border-radius: 1rem;
  font-size: 1.3rem;
  font-weight: 700;
  /* font-family: "Amfibia", Arial, sans-serif; */
  cursor: pointer;
  transition: all 0.3s;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.8rem;
}

.chatbot-sac-button:hover {
  background: var(--chatbot-red-dark);
}

.chatbot-sac-button i {
  font-size: 1.4rem;
  color: var(--chatbot-white) !important;
}

/* Formulário de Contato */
.chatbot-form {
  display: none;
  padding: 2rem;
  background: var(--chatbot-white);
  overflow-y: auto;
  overflow-x: hidden;
  flex: 1;
  min-height: 0;
}

.chatbot-form.active {
  display: flex;
  flex-direction: column;
}

.chatbot-form form {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
}

.chatbot-form::-webkit-scrollbar {
  width: 0.6rem;
}

.chatbot-form::-webkit-scrollbar-track {
  background: var(--chatbot-gray);
}

.chatbot-form::-webkit-scrollbar-thumb {
  background: var(--chatbot-gray-dark);
  border-radius: 0.3rem;
}

.chatbot-form::-webkit-scrollbar-thumb:hover {
  background: var(--chatbot-black);
}

.chatbot-form-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  margin-bottom: 1.5rem;
}

.chatbot-form-header-left {
  display: flex;
  align-items: center;
  gap: 1rem;
  flex: 1;
}

.chatbot-form-header-icon {
  width: 3rem;
  height: 3rem;
  background: var(--chatbot-gray);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.chatbot-form-header-icon i {
  font-size: 1.6rem;
  color: var(--chatbot-gray-dark);
}

.chatbot-form-header-text {
  font-size: 1.3rem;
  color: var(--chatbot-black);
  line-height: 1.4;
  flex: 1;
}

.chatbot-form-close {
  background: transparent;
  border: none;
  color: var(--chatbot-black);
  font-size: 1.8rem;
  cursor: pointer;
  padding: 0.5rem;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.3s ease;
  border-radius: 50%;
  width: 3.5rem;
  height: 3.5rem;
  flex-shrink: 0;
}

.chatbot-form-close:hover {
  background: var(--chatbot-gray);
  transform: translateX(-0.3rem);
}

.chatbot-form-group {
  margin-bottom: 1.5rem;
}

.chatbot-form-label {
  display: block;
  font-size: 1.3rem;
  font-weight: 700;
  color: var(--chatbot-black);
  margin-bottom: 0.5rem;
}

.chatbot-form-label .required {
  color: var(--chatbot-red);
}

.chatbot-form-input,
.chatbot-form-select {
  width: 100%;
  padding: 1rem 1.5rem;
  border: 1px solid var(--chatbot-gray-dark);
  border-radius: 0.5rem;
  font-size: 1.3rem;
  /* font-family: "Amfibia", Arial, sans-serif; */
  color: var(--chatbot-black);
  background: var(--chatbot-white);
  transition: all 0.3s;
}

.chatbot-form-input:focus,
.chatbot-form-select:focus {
  outline: none;
  border-color: var(--chatbot-red);
}

.chatbot-form-select {
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%23666' d='M6 9L1 4h10z'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 1.5rem center;
  padding-right: 4rem;
}

/* Opt-in Checkboxes */
.chatbot-form-optin {
  margin-top: 1rem;
  margin-bottom: 0;
}

.chatbot-form-checkbox-label {
  display: flex;
  align-items: flex-start;
  gap: 1rem;
  cursor: pointer;
  font-size: 1.2rem;
  line-height: 1.6;
  color: var(--chatbot-black);
}

.chatbot-form-checkbox {
  width: 2rem;
  height: 2rem;
  min-width: 2rem;
  min-height: 2rem;
  margin: 0;
  cursor: pointer;
  accent-color: var(--chatbot-red);
  flex-shrink: 0;
  margin-top: 0.2rem;
}

.chatbot-form-checkbox-text {
  flex: 1;
  display: inline-block;
}

.chatbot-form-checkbox-text .required {
  color: var(--chatbot-red);
}

.chatbot-form-checkbox-text a {
  color: var(--chatbot-red);
  text-decoration: underline;
  transition: color 0.2s;
}

.chatbot-form-checkbox-text a:hover {
  color: var(--chatbot-red-dark);
}

.chatbot-form-checkbox:invalid {
  border-color: var(--chatbot-red);
}

.chatbot-form-submit {
  width: 100%;
  background: var(--chatbot-red);
  color: var(--chatbot-white);
  border: none;
  padding: 1.2rem;
  border-radius: 1rem;
  font-size: 1.3rem;
  font-weight: 700;
  /* font-family: "Amfibia", Arial, sans-serif; */
  cursor: pointer;
  transition: all 0.3s;
  margin-top: 1.5rem;
}

.chatbot-form-submit:hover {
  background: var(--chatbot-red-dark);
}

.chatbot-form-submit:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

.chatbot-form-textarea {
  width: 100%;
  padding: 1rem 1.5rem;
  border: 1px solid var(--chatbot-gray-dark);
  border-radius: 0.5rem;
  font-size: 1.3rem;
  /* font-family: "Amfibia", Arial, sans-serif; */
  color: var(--chatbot-black);
  background: var(--chatbot-white);
  transition: all 0.3s;
  resize: vertical;
  min-height: 10rem;
}

.chatbot-form-textarea:focus {
  outline: none;
  border-color: var(--chatbot-red);
}

.chatbot-form-char-count {
  text-align: right;
  font-size: 1.1rem;
  color: var(--chatbot-gray-dark);
  margin-top: 0.5rem;
}

.chatbot-form-char-count .chatbot-char-current {
  font-weight: 700;
}

.chatbot-form-file-wrapper {
  position: relative;
}

.chatbot-form-file {
  position: absolute;
  width: 0.1px;
  height: 0.1px;
  opacity: 0;
  overflow: hidden;
  z-index: -1;
}

.chatbot-form-file-label {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 1rem 1.5rem;
  border: 2px dashed var(--chatbot-gray-dark);
  border-radius: 0.5rem;
  background: var(--chatbot-white);
  cursor: pointer;
  transition: all 0.3s;
  font-size: 1.3rem;
  color: var(--chatbot-black);
}

.chatbot-form-file-label:hover {
  border-color: var(--chatbot-red);
  background: var(--chatbot-gray);
}

.chatbot-form-file-label i {
  font-size: 1.6rem;
  color: var(--chatbot-gray-dark);
}

.chatbot-form-file-label:hover i {
  color: var(--chatbot-red);
}

.chatbot-form-file-text {
  flex: 1;
}

.chatbot-form-file-info {
  margin-top: 0.5rem;
  padding: 0.8rem 1rem;
  background: var(--chatbot-gray);
  border-radius: 0.5rem;
  font-size: 1.2rem;
  color: var(--chatbot-black);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
}

.chatbot-form-file-info i {
  color: var(--chatbot-red);
  margin-right: 0.5rem;
}

.chatbot-form-file-remove {
  background: transparent;
  border: none;
  color: var(--chatbot-red);
  cursor: pointer;
  padding: 0.3rem 0.5rem;
  border-radius: 0.3rem;
  transition: all 0.2s;
  font-size: 1.2rem;
}

.chatbot-form-file-remove:hover {
  background: var(--chatbot-red);
  color: var(--chatbot-white) !important;
}

.chatbot-form-file-remove:hover i {
  color: var(--chatbot-white) !important;
}

.chatbot-form-error {
  border-color: var(--chatbot-red) !important;
  box-shadow: 0 0 0 0.2rem rgba(210, 1, 13, 0.25);
}

/* Mensagem de Sucesso */
.chatbot-success {
  display: none;
  padding: 2rem;
  text-align: center;
  background: var(--chatbot-white);
}

.chatbot-success.active {
  display: block;
}

.chatbot-success-icon {
  width: 6rem;
  height: 6rem;
  background: var(--chatbot-green);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 1.5rem;
}

.chatbot-success-icon i {
  font-size: 3rem;
  color: var(--chatbot-white);
}

.chatbot-success-title {
  font-size: 1.8rem;
  font-weight: 700;
  color: var(--chatbot-black);
  margin-bottom: 0.5rem;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
}

.chatbot-success-title i {
  font-size: 1.6rem;
  color: var(--chatbot-green);
}

.chatbot-success-text {
  font-size: 1.3rem;
  color: var(--chatbot-gray-dark);
  margin-bottom: 1.5rem;
  line-height: 1.5;
}

.chatbot-success-info {
  background: var(--chatbot-gray-light);
  padding: 1.5rem;
  border-radius: 1rem;
  margin-top: 1.5rem;
}

.chatbot-success-info-title {
  font-size: 1.4rem;
  font-weight: 700;
  color: var(--chatbot-blue);
  margin-bottom: 0.5rem;
}

.chatbot-success-info-text {
  font-size: 1.2rem;
  color: var(--chatbot-gray-dark);
  line-height: 1.5;
}

/* Overlay (quando necessário) */
.chatbot-overlay {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(0, 0, 0, 0.3);
  z-index: 9997;
  display: none;
}

.chatbot-overlay.active {
  display: block;
}

@media (max-width: 991px) {
  .chatbot-widget {
    border-radius: 1.5rem 1.5rem 0 0;
  }

  .chatbot-header {
    border-radius: 1.5rem 1.5rem 0 0;
  }

  .chatbot-messages {
    padding: 1.5rem;
  }

  .chatbot-form {
    padding: 1.5rem;
  }

  .chatbot-success {
    padding: 1.5rem;
  }
}